Carlson Wagonlit Travel Expands Beyond Fare Tracking Services to Hotel Rate Tracking
The company reports that price tracking technology, powered by Yapta, has delivered significant travel savings to U.S.-based customers
15 JULY, 2016
Carlson Wagonlit Travel (CWT), a global travel management company, today revealed thatits U.S.-based customers are now saving an average of $305 per trip by tracking airfare and hotel price fluctuations and rebooking when a lower available rate becomes available. The company’s fare tracking solution – powered by Yapta’s FareIQ – has delivered customers an average airfare savings of $170 per ticket. Meanwhile, its hotel rate tracking solution – powered by Yapta’s RoomIQ – has delivered an average savings of $135 per hotel stay.
In 2013, CWT launched its fare tracking technology after completing a thorough evaluation of Yapta’s FareIQ technology with select U.S. clients. Late last year, shortly following Yapta’s launch of RoomIQ, CWT was the first company to expand its price tracking services and launch a hotel rate tracking solution. To date, CWT’s solutions have tracked nearly $3 billion in airfare and hotel spend.
"Price tracking technology has ensured that customers always get the lowest cost and best value for their travel at no additional work to the travel manager – and with minimal impact on the traveler," said Ben Scott, vice president of marketing at CWT. "CWT has a central fulfillment team that’s dedicated to supporting the price tracking initiative for both hotels and airfare. This is another way CWT is dedicated to providing best-in-class service, even after a transition has been made."
In 2015, CWT released its annual Travel Management Priorities report offering analysis of its annual travel manager survey. According to the report, 59 percent of travel managers in North America had planned on deploying a fare tracking and rebooking solution in 2016.
With access to the unparalleled data provided by Yapta’s IQ technologies, corporate travel managers are better equipped to enforce booking policy, enhance supplier negotiations, and maximize reductions to the average ticket price for airfare, and the average daily rates for hotels. Yapta provides transparency into room types booked (view, club level, superior), greater visibility into how well negotiated rates perform against market rates, and a clear picture of the true value of amenities. In addition, traveler satisfaction is improved as they now have the confidence to book at their convenience, knowing that they either secured the best price – or as prices fluctuate, that they will ultimately receive the lowest price.
"The sophisticated yield management systems utilized by airlines and, more recently, hotel suppliers have made it difficult for corporations to ensure their employees travel for the lowest cost," said James Filsinger, president and CEO of Yapta. "The price tracking technologies provided by CWT – and powered by Yapta – are leveling the playing field for today’s corporations, providing them with actionable insights for everyday savings and valuable analysis for stronger supplier negotiations."
For more information on how Fare Tracking and Hotel Rate Tracking from CWT can deliver real savings to managed travel programs, click here.
CWT is a global leader specialized in managing business travel and meetings and events. CWT serves companies, government institutions and non-governmental organizations of all sizes in more than 150 countries and territories. By leveraging both the expertise of its people and leading-edge technology, CWT helps clients derive the greatest value from their travel program in terms of savings, service, security and sustainability. The company is also committed to providing best-in-class service and assistance to travelers. In 2015, sales volume for wholly owned operations and joint ventures totaled US$24.2 billion. As part of its commitment to responsible business, CWT is a signatory of the United Nations Global Compact Ten Principles.
Prices drop. We alert. You save. Yapta’s corporate travel solutions, FareIQ and RoomIQ, enable companies to extend their T&E budgets, boost traveler compliance and attain essential program-specific data. Constantly tracking booked airfares and hotel rooms, Yapta sends instant alerts when prices drop. Launched in 2007, we pioneered the category of travel price assurance, and have delivered more than $650 million in savings alerts to businesses and consumers. Yapta guarantees bottom-line savings. www.yapta.com